Pacific Northwest Multi-Family Property Management

We have benefited from IPM’s integral management systems such as: timely accounting statements, responsive administrative personnel and the active involvement of the Assistant Portfolio Manager.

My partner and I appreciate how IPM has customized our individual management services as they directly pertain to our buildings. Two of the buildings are listed on the historic register and have unique needs that are handled with poise.

I would like to compliment Kirby and IPM on your ability to attract and retain quality individuals for our on-site management needs. We would attest this ability to the continual training and support of the managers and maintenance teams. In addition, we appreciate the ability for IPM to implement new ideas from the direction of owners like us. One example is, on our suggestion, you added medical benefits and 401k to on site managers. As a result the properties have benefited from highly skilled, long-term employees.

Also, I’d like to commend you and your staff for staying in tune with the market and adjusting rents to market trends while closely monitoring expenses. It is important to us that your firm offers such a professional management service. Again, we thank you for all you do.

Glen Davis / Owner - The Commodore, The Winston, The Gentry, Union Arms

After carefully reviewing proposals from three competing companies, we chose IPM to implement a business plan to completely renovate and reposition our two apartment buildings in the local market. As part of this process IPM was instrumental in interviewing and hiring contractors and vendors, making recommendations for marketing the units for rent, and replacing the on-site staff.

The renovations to each building exceeded our expectations as the Portfolio Managers completed the scope of work on time and within the budget. They have also achieved and exceeded our goals for after-renovation income, re-renting the units to incoming students at rent levels that are substantially higher than we had experienced under the direction of the previous management team.

In addition, we have found IPM to be a pleasure to work with. Their team communicated well and is on top of every aspect of operations in their role as Portfolio Managers.

Dean Mcgregor / Owner – Savoy Apartments

Since 1980, CRMG and its predecessor, Income Property Management, have provided exceptional property management services for our 36-unit HUD Section 8 Low Income Family apartment complex known as Capital Manor. From annual budgeting to on-site management, capital improvements, compliance reporting and supervision of ongoing maintenance, CRMG has delivered outstanding results, professionalism and genuine care and concern for the welfare and success of Capital Manor.

Clay Stuard | Capitol Manor

The Court Yard has been a great property to work with and it’s honestly always a positive experience. The building is well cared for, kept clean, and you can tell there’s real pride in how everything is maintained. The property manager is professional, quick to respond, and truly cares about keeping the property running smoothly. Amazing place to rent from and an amazing manager!

UShine | The Court Yard

I moved in a few weeks ago, and I absolutely love both my apartment and the building! What really sealed the deal for me, though, was the property manager. She made the entire process fun, personal, and stress-free—especially since I’m not exactly computer-savvy. The whole team here has been so welcoming and kind; I even joked about wanting to sign a four-year lease (if only I could!). Thank you all for making me feel right at home!

Resident | Burlington Tower

I loved my apartment at the Barcelona. The manager was very friendly, professional and truly cared about the people living in the building. The neighbors were friendly. If I did have any issues within my unit, I knew management and maintenance were timely in fixing the issue. I loved my open floor plan with updated fixtures and a private porch. Its a great place to call home.

Resident | The Barcelona